Technical writer
I’ve extensive experience in content architecture, end-to-end documentation project management, and UX writing.
I create software documentation, including configuration guides and API reference docs, that simplify complex concepts in Identity and Access Management for admins, developers, and end users. I craft user-centric and actionable microcopy to improve the user experience of features.
I excel at process management, evaluating and streamlining workflows to improve efficiency through automation.
I have a strong command of MadCap Flare, specifically in single-sourcing and conditional tagging to produce different versions of documentation using the same source.
My academic background in Technical Communication has equipped me with skills in research, usability testing, information architecture, online information design, and DITA XML. During my studies, I gained practical experience in conducting usability tests and working with Oxygen XML to create structured and modular online user guides in DITA XML.
Technical writing instructor
I taught a 300-level, 3-credit technical writing course to undergraduate engineering students at NC State University. I designed the curriculum that met industry standards, conducted lectures, provided personalized feedback to students, created assessments to evaluate their progress, and assigned final grades.
Journalist
As a journalist, I authored highly technical features and articles on various subjects including Nutrition Science and Information Technology. I conducted thorough research, interviewed industry experts and decision-makers, gathered data, and fact-checked information for the accuracy and credibility of articles. I wrote engaging and informative pieces for scientific and expert audiences.
Translator
For IT and pharmaceutical clients, I translated clinical documents, software UI, and help documentation into Indian languages ensuring accuracy and maintaining consistency. I reviewed and edited the works of junior translators for grammar, clarity, and quality while providing them mentorship.
Education
MS in Technical Communication, North Carolina State University, Raleigh, NC
BA in Journalism, Mumbai University, Mumbai, India
Nikita Apraj 